Terms of Service

Terms of Service

By using this site and making use of PrivateOn Desktop, a Service offered by Tietosuojakone Oy (Finland), you agree to abide by the following Terms and Conditions for use. These Terms and Conditions cover all present and future features offered by your PrivateOn Desktop account, individually and collectively referred to as the “Service”.

PrivateOn Desktop is not a Service to be used for criminal acts. It is an Internet security and privacy Service. You accept not to violate any law of any jurisdiction that you are originating from. It is the user responsibility to know and comprehend any and all relevant laws related to any jurisdiction or venue that concerns you and your actions.

PrivateOn will not be liable in any way or form for actions done by its users including a criminal liability and a civil liability for harm executed or not executed beyond any money paid to PrivateOn for its Services by a concrete individual.

Users of the Service

This Service is provided exclusively to individuals who are at least 16 years of age, or to minors who have obtained parental or legal guardian consent to open and maintain an account. Each user is solely responsible for all of his or her messages sent through the Service.

Usage Policy

By using this Service, you agree to not use this Service for any unlawful or prohibited activities. You also agree to not disrupt the PrivateOn networks and servers.

You agree to comply with all applicable laws and regulations in connection with your use of this Service.

You are responsible for maintaining the confidentiality of your security credentials, activation codes, and/or passwords (if any) and are liable for any harm resulting from disclosing or allowing disclosure of these credentials. You agree to preserve your username/password and PrivateOn system from unauthorized usage. You are responsible for every single action that occurs on PrivateOn Desktop where your username/password was used for establishing the Desktop connection.

You further agree that you, or anyone using the Service under your account, will not engage in any of the following activities, and that any of the following activities constitute grounds for termination of your account:

  • Sending or transmitting unsolicited advertisements or content (“spam”) over the Service, via e-mail or any other communication channel.
  • Sending, transmitting or receiving any illegal content over the Service, including but not limited to child pornography, whether via e-mail, peer-to-peer file sharing, or any other electronic communication channel.
  • Uploading, downloading, posting, reproducing, or distribution of any content protected by copyright, or any other proprietary right, without first having obtained permission of the owner of the proprietary content.
  • Engaging in any conduct that restricts or inhibits any other subscriber from using or enjoying the Service.
  • Attempting to access, probe, or connect to computing devices without proper authorization (i.e., any form of “hacking”). For example port scanning, sending spam, sending opt-in e-mail, scanning for open relays or open proxies, sending unsolicited e-mail or any version or type of e-mail sent in vast quantities even if the e-mail is lastly sent off through another server. It is forbidden to launch any pop-ups from our Service. You accept not to assault in any way or form any other network or computer while using our Services.
  • Posting to or transmitting through the Service any unlawful, harmful, threatening, abusive, harassing, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that may constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, national or international law.
  • Using the Service for anything other than lawful purposes.

Violations of this Usage Policy may result in termination of your account, without any refund of amounts previously paid for the Service. Additionally, you may be held responsible for any and all damages incurred by PrivateOn, including any amounts charged by any outside entity due to said violation(s), including without limitation attorney’s fees and costs.

Security and Your responsibility

You understand that we use strong cryptography algorithms to protect Your data, and we do not have access to Your Encrypted Content (i.e. re-encrypted LUKS partition and/or encrypted persistence volume in Tails). Due to encryption, Your responsibility might be higher than with regard to other similar Services. You expressly take the responsibility, stated in these Terms.

PrivateOn has no access to Your password and there is no way for PrivateOn to recover Your password, related to Your Encrypted Content. You hereby take note and accept that if Your password is lost, Your Encrypted Content is irrevocably lost. PrivateOn cannot be held liable if Your password is lost and Your Encrypted Content cannot be decrypted. WE STRONGLY RECOMMEND THAT YOU KEEP BACKUPS OF ANY CONTENT ON YOUR OWN SEPARATED SYSTEMS.

By using our Service, Your Encrypted Content will be encrypted using an encryption key which is unknown by PrivateOn. You can read Your Encrypted Content only with Your password only known to You.

Limited Warranties and Liability

The Company does not make any warranty about the reliability of the Service and does not guarantee the security of user data despite best efforts. The Service is provided “as is” and you agree to not hold the Company responsible nor to seek indemnification for any damages that may arise as a result of the loss of use, data, or profits connected to the performance of the Service or failure in such performance. Furthermore, you will not hold the Company liable or seek indemnification if confidential material is unintentionally released as the result of a security failure or vulnerability in the performance of the Service.


You agree that the Company, and any parents, subsidiaries, officers, employees, or third party contractors cannot be held responsible for any third party claim, demand, or damages, including reasonable attorneys’ fees, arising out of your use of this Service.

You agree that PrivateOn, its parents, subsidiaries, officers, and employees cannot be held responsible for any third party claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of this Service.


You also agree to our Privacy Policy which can be found here: http://privateon.net/privacy-policy/

Terms of Payment

By subscribing to the Service you agree to become a subscriber for the period you have elected (such as 48 hours, 1 month).

All monthly plans renew automatically at the completion of the billing term. The renewal term is by default for the same duration as the billing term for the original subscription. The subscription fee will be charged automatically to the payment method you have selected. If you would like to discontinue automatic renewal, you may send us an email to support@privateon.net indicating your election to do so, or you may login at the Site and turn off auto renewal. By default auto renewal is turned on when you use a payment method that supports auto renewal (such as a credit card or Paypal) and is turned off when you use a payment method that does not support it (such as bitcoin).

You have a right to cancel your account at any time by contacting us. If the account gets canceled the money you have spend on the PrivateOn Desktop account will not be imbursed. Your account must be active in order to cancel it.

Modifications to Terms of Service

Within the limits of applicable law, the Company reserves the right to review and change this agreement at any time. You are responsible for regularly reviewing these Terms and Conditions. Continued use of the Service after such changes shall constitute your consent to such changes. We may make improvements and changes to the Service at any time without notice. The Company may at its sole discretion, terminate service without cause or notice. Although it is not the current practice now, we reserve the right to suspend or delete accounts that are inactive for over three months.

Applicable Law

This Agreement shall be governed in all respects by the substantive laws of Finland. Any controversy, claim, or dispute arising out of or relating to the Agreement shall be subject to the jurisdiction of the competent courts of the Helsinki, Finland.

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